New technologies to improve efficiency and accessibility of services for residents.
Totalmobile, a leading provider of field service and mobile workforce management software solutions, has announced the extension of its successful partnership with Nottinghamshire County Council.
The partnership will introduce new services designed to make many social care operations more accessible, significantly improving service delivery to many of its 796,000 residents.
Since 2018, Nottinghamshire County Council has worked with Totalmobile to best support a number of its 600-plus frontline employees more effectively.
Now, the council is taking this partnership further by introducing Totalmobile’s comprehensive Carelink and Unity Analytics solutions into Adult Social Care Reablement teams. These new tools will enable the Council’s Adult Social Care workers to provide more efficient and responsive support directly leading to better outcomes for local people, while Unity Analytics will offer deeper insights into service performance, helping to optimise resources and improve decision-making processes to best support the evolving needs of Nottinghamshire residents.
One of the significant benefits of these new services is their ability to work even in areas with poor internet connectivity, ensuring that all residents receive the support they need, no matter where they live.
“We are excited to expand our collaboration with Totalmobile,” said Melanie Williams, Executive Director, Adult Social Care and Health at Nottinghamshire County Council and President, Association of Directors of Adult Social Services. “Their solutions have already transformed how we manage our workforce, and the new services will help us deliver even better support to our residents, ensuring people have access to the help they need.”
Chris Hornung, Managing Director of Public Sector at Totalmobile, said: “Our continued partnership with Nottinghamshire County Council highlights our commitment to using technology to make a real difference in people’s lives. The new services will ensure that the council can provide efficient and reliable support to all its residents.”
Nottinghamshire County Council has seen significant improvements since first partnering with Totalmobile, including enhanced integration across its ICT infrastructure, which connects over 130,000 users across more than 600 buildings. The new services are expected to build on this success, ensuring the council can continue to deliver efficient, reliable and high-quality services to its residents.