Mental health company Headspace launches empathetic AI companion

Mental health company Headspace launches empathetic AI companion

Headspace, the world’s leading comprehensive mental health platform, introduced Ebb, an empathetic AI companion integrated into its app to help people navigate life’s ups and downs. Ebb provides instant, personalised support designed to guide Headspace members through self-reflection and emotional processing. 

Built by a team of clinical psychologists and data scientists, Ebb is a conversational AI tool trained in motivational interviewing, an evidence-based methodology that can help people make positive behavioural changes. With the guidance of Ebb, Headspace members can engage in deeper self-reflection, process thoughts and emotions, and receive personalised content recommendations from the vast Headspace library of thousands of meditations, mindfulness exercises and mental health content. By serving up personalised content for the member’s current emotional state, Ebb allows members to seamlessly transition from reflection into a supportive, relevant exercise. 

“It can feel daunting to process emotions with friends and family for fear of being judged or misunderstood. We designed Ebb to be an empathetic, non-judgmental listening ear for people through a variety of life circumstances,” said Jenna Glover, PhD, Chief Clinical Officer at Headspace. “Long term, we envision Ebb becoming a nimble, knowledgeable mental health companion that learns from member behaviour, adapts to changing needs and complements the care provided by our clinicians and mental health coaches – as well as helps to triage and escort a member to these providers.”