Artera, the SaaS digital health leader in patient communications, has announced the availability of two new analytics dashboards delivering healthcare providers visibility and performance metrics for:
- Patient engagement benchmarking: provides engagement benchmarks that healthcare providers can use as a target for improving their patient engagement performance internally and relative to their peers.
- No-show recovery revenue estimates: provides visibility into rescheduling and the associated financial benefits.
Both dashboards, available with Artera Harmony, expand the existing analytics capabilities, which deliver vital patient communications metrics such as patient engagement rate, message volume by practice, response time, and more.
The expanded analytics capabilities of Artera Harmony come to market as health systems work to modernise and improve both their patient engagement and experience, without impacting their bottom line. In today’s hyper-competitive and resource-strained market, every patient appointment, no-show recovery, and digital engagement is critical to healthcare providers success.
“Healthcare providers lack visibility into how their patient engagement measures relative to their peers and revenue missed due to poor engagement,” said Guillaume de Zwirek, CEO and Founder, Artera. “Access to patient engagement data is the first step, overlaying that data with benchmarks and ROI – tailored to an organisation’s type and size – is required to track and improve performance over time.”
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